Our goal is to make you a satisfied customer. We take the time to design and manufacture the highest quality products to carry in our store.

In the case that you are not satisfied, returns are allowed within 30 days of receipt as long as the product is still in new, re-sellable condition. Return shipping costs are the responsibility of the buyer. Please contact us first before returning a product for exchange/refund/or warranty repair.

When contacting us, you must have

1. Your order number and
2. A detailed description of your problem.

Our customer service representatives may step you through a few procedures to see if the problem can be resolved without sending in the switch. Once a return is authorized, please write your RMA number on the outside of the package.  Send the product to:

TacTouch Kontrols
Attn: RMA (#"Your RMA number here")
5117 S Royal Atlanta Dr.
Tucker, GA 30084

If required, include printouts of any correspondence related to the return as well as your full name, address and order number.  Thanks!